Policies

The Riverwind Inn Bed & Breakfast is a locally owned business and every guest reservation is very special to us. We strive to make your stay truly memorable with our attention to detail including high-quality linens, thick plush towels, comfortable robes, bath amenities and our delicious, locally sourced full serve breakfast.  Before booking your stay, please check out our policies below.


Reservations

Rates are based on double occupancy and are subject to change.  A 50% deposit is required when booking a two-night stay. Full payment is required for a one-night stay.  For additional people, we charge $50/per person.  The Zelda room can accommodate one extra person on the twin pull out couch.  The Champagne & Roses and Hearts & Flowers rooms can accommodate one extra person on a rollaway bed.


Cancellations

At The Riverwind Inn, we understand that situations arise that make cancellations unavoidable. Most stays are reserved far in advance making last minute cancellations difficult to fill. If your travel plans change and you must cancel your reservation, please call us at least 14 days prior to your arrival date to cancel and receive a refund less a $50 processing fee (per room).

In the event that you must cancel with less than fourteen (14) days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we are able to rebook your room, we will not charge you. Thank you for your understanding.


Breakfast

Breakfast is served at one seating at 8:30 am and is included with your stay. We are happy to accommodate special requests due to food allergies or dietary restrictions.  Please let us know about these requests when you make your reservation or when you are checking in.  Please let the Innkeepers know the night before if you will not be having breakfast.  

We buy locally grown/produced, organic foods where possible. Course selections may vary seasonally with the availability of fresh produce. Generally, seating is communal so that you may enjoy the fascinating stories other guests from all over the world have to tell.  If, however, you need some quality alone time, please tell us and we will do our very best to accommodate your request. If you need to leave before breakfast, please let us know by 6 pm the night before if you would like a bagged breakfast to take with you.


The Riverwind Inn is a Smoke-Free Inn

For the comfort and enjoyment of our guests, The Riverwind Inn is a smoke-free Inn.  We do allow smoking outside.


Children & Pets

Children over the age of 12 are welcome but must be accompanied by a family member and count as a guest in the room.  Although we really do love animals, we cannot accommodate pets.


Check-in and Check-out

The Riverwind Inn strives to provide the cleanest and most comfortable accommodations. We want to be your home away from home and for you to experience all that we have to offer!  Enjoy your stay but please be mindful that there are guests coming in after you who also expect the same clean and comfortable accommodations.
Check-in: 3:00 PM - 7:00 PM.
If arriving outside of check-in times, please call 860-526-2014 to make arrangements.
Check-out: 11:00 AM. 

Rates/policies are subject to change and may vary during high impact periods and special requests.

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